Required Education & Training
  • 2 to 4 year degree in business, IT or other fields that show ability to explore and analyze processes
  • MBA provides additional advantages
  • experience in lines of business are also a plus to provide demonstrated experience with business processes
Industry Recognized Credentials Median Wages $55,690 Education Providers
  • Public and private 2-year and 4-year colleges, universities, bootcamps & technical Centers
  • Certification entities such as COMPTIA, Microsoft, Google, ITIL
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
All Levels

Foundational employability skills, written and verbal communication skills, customer oriented, analytical problem solving skills, and growing knowledge of business processes.
NOTE: each position must demonstrate the competencies and credentials of the previous position