Help Desk, IT Clerk, Technician (Tier 1 User Support)

Required Education & Training
  • High School Diploma/GED
  • Technical Training
  • Industry Recognized Certificates
Industry Recognized Credentials
    • CompTIA A+ Computer Certifications
    • Microsoft Certifications
    • (ISC)² Certifications
Median Wages $48,818 Education Providers
  • Career and Technical Centers (HS)
  • College Credit Plus
  • Community Colleges Required Competencies/Credentials: Will depend on individual organizations requirements
All Levels

Foundational Employment Skills:

  • Ability to read/follow work instructions
  • Strong Basic Computer Skills
  • Strong written and verbal communication skills