Help Desk, IT Clerk, Technician (Tier 2+ Network Support)

Required Education & Training
  • Technical Training
  • Industry Recognized Certificates
  • Industry Recognized Certificates
  • Associates or Bachelor’s Degree
  • Bachelor’s Degree
Industry Recognized Credentials
  • Required Competencies/Credentials:
    • Will depend on individual organizations requirements
    Optional Industry-Recognized Credentials:
    • CompTIA A+ Computer Certifications
    • Microsoft Certifications
    • (ISC)² Certifications
    • Project Management Certifications
Median Wages $60,299 Education Providers
  • Career and Technical Centers (HS)College Credit Plus
  • Community Colleges
  • Universities
All Levels

Foundational Employment Skills:

  • Ability to read/follow work instructions
  • Strong Basic Computer Skills
  • Strong written and verbal communication skills
  • Strong Organizational, Analytical, and Problem-Solving Skills
  • Prior Related Work Experience