IT Support Lead

Required Education & Training
  • 2 year or 4 year degree in Computer Engineering, Computer Science, or related degree discipline
  • IT certifications
Industry Recognized Credentials
  • COMPTIA ITF+, A+,ITIL Foundation ,COMPTIA Network +, COMPTIA Security +,ITIL - Managing Professional, Microsoft - MTA, MSCA, MSCE, CISCO - CCNA
Median Wages $78,500 Education Providers
  • Public and private 2-year and 4-year colleges, universities. Bootcamps & technical Centers
  • Certification entities such as COMPTIA, Microsoft, Google, ITIL
Competencies/Credentials
  • Microsoft Office products, hardware and software installation and maintenance
  • MS operating systems
  • VoIP
  • VMware
  • Citric
  • Java
  • JavaScript
  • SQL
  • LAN and WAN concepts
  • Security skills
All Levels

Foundational employability skills, written and verbal communication skills, customer oriented, analytical problem solving skills, and growing knowledge of business processes. NOTE: each position must demonstrate the competencies and credentials of the previous position