Industry Recognized Credentials
  • COMPTIA ITF+, A+, ITIL Foundation ,COMPTIA Network +, COMPTIA Security + , ITIL - Managing Professional, Microsoft - MTA, MSCA, MSCE, CISCO - CCNA
Median Wages $61,294 Education Providers
  • Public and private 2-year and 4-year colleges, universities. Bootcamps & technical Centers
  • Certification entities such as COMPTIA, Microsoft, Google, ITIL
Competencies/Credentials
  • Network monitoring software
  • Security software
  • MS Office
  • Internet and Active Directory services
  • Call center solutions
  • DBMS access tools
  • Configuration management tools
All Levels

Foundational employability skills, written and verbal communication skills, customer oriented, analytical problem solving skills, and growing knowledge of business processes. NOTE: each position must demonstrate the competencies and credentials of the previous position