Computing & Network Operations

To qualify for this job you should be:

• Ready to answer calls or respond to emails / texts courteously
• Equipped with a basic understanding of desktop and end user information technology devices
• Able to use spreadsheets, documents and access user and process documentation via a computer-based system to either resolve user issues or enter the request into a system for resolution
• credentialed in Computer Engineering, Science or related IT fields

To qualify for this job you should be:

• Credentialed in Computer Engineering, Science or related IT fields
• Able to lead and coach a team of specialists
• Experienced in establishing procedures and standards of service and report performance to management
• Able to define and offer improvements to systems that could reduce user technical and knowledge issues
• Credentialed in Computer Engineering, Science or related IT fields with relevant industry certifications

To qualify for this job you should be:

• Able to evaluate network performance data
• Capable of performing a range of maintenance and support activities such as backups, troubleshooting connectivity issues, installing network software, WAN and LAN configuration, and analyzing security breaches to the network
• Able to work and communicate effectively with geographically disparate teams, in particular, end users
• Credentialed in network administration or related IT disciplines

To qualify for this job you should be:

• Able to answer questions or resolve computer problems for clients in person, via telephone, or electronically.
• Experienced at providing assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems with relevant industry certifications
• Credentialed in Computer Engineering, Science or related IT fields with relevant industry certification

To qualify for this job you should be:

• Experienced at installing and maintaining network and hardware
• Able to demonstrate a proven and thorough understanding of switches, routers and networked communications.
• Ready and willing to resolve issues with network performance in a proactive manner with a passion for 5-9's reliability
• Credentialed in computer science, computer engineering or network administration or related disciplines

To qualify for this job you should be:

• Familiar with website design, development, maintenance and troubleshooting
• Able to work with a wide range of users within the same organization as well as with outside designers, developers and marketing teams
• Experienced in website coding, traffic monitoring and resolving usability issues

To qualify for this job you should be:

• Experienced in designing and developing communications network solutions to enable operation and movement of data between complex business applications and data storage infrastructure
• Able to provide direction and leadership around strategy and TCO for existing and emerging networking techniques and best practices
• Credentialed with a bachelor level or higher degree in computer related disciplines

To qualify for this job you should be:

• Experienced in the design and configuration of wired, wireless, and satellite communications systems for voice, video, and data services.
• Able to provide direction and leadership around strategy and TCO for existing and emerging business, data, and personal communications techniques and best practices and the related security capabilities of each
• Credentialed with a bachelor level or higher degree in computer related disciplines

To qualify for this job you should be:

• Experienced in the design and configuration of wired, wireless, and satellite Experienced in designing and developing hardware and software solutions to address complex business application, solution and integration needs
• Able to provide direction and leadership around strategy and TCO for cloud vs. On-Prem methods based on work on multiple projects
• Credentialed with a bachelor level or higher degree in computer related disciplines