Computing & Network Operations

Engineer, implement and maintain the computing, communications and data management hardware and software supporting the business.

Jobs on this Pathway include:


Please note that Ohio wage data has been cited across this website; however, the industry highlights and skills information are nationally relevant.

Wages quoted on this website refer to Northeast Ohio

Help Desk Specialist / Jr. Systems Administrator / Desktop Tech

Median Wages: $31,120

To qualify for this job you should be:

  • Ready to answer calls or respond to emails / texts courteously
  • Equipped with a basic understanding of desktop and end user information technology devices
  • Able to use spreadsheets, documents and access user and process documentation via a computer-based system to either resolve user issues or enter the request into a system for resolution
  • credentialed in Computer Engineering, Science or related IT fields
Click here for further details.

IT Support Lead

Median Wages: $78,500

To qualify for this job you should be:

  • Credentialed in Computer Engineering, Science or related IT fields
  • Able to lead and coach a team of specialists
  • Experienced in establishing procedures and standards of service and report performance to management
  • Able to define and offer improvements to systems that could reduce user technical and knowledge issues
  • Credentialed in Computer Engineering, Science or related IT fields with relevant industry certifications
Click here for further details.

Network Support Specialist

Median Wages: $61,294

To qualify for this job you should be:

  • Able to evaluate network performance data
  • Capable of performing a range of maintenance and support activities such as backups, troubleshooting connectivity issues, installing network software, WAN and LAN configuration, and analyzing security breaches to the network
  • Able to work and communicate effectively with geographically disparate teams, in particular, end users
  • Credentialed in network administration or related IT disciplines
Click here for further details.

Technical Support Specialist

Median Wages: $54,760

To qualify for this job you should be:

  • Able to answer questions or resolve computer problems for clients in person, via telephone, or electronically.
  • Experienced at providing assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems with relevant industry certifications
  • Credentialed in Computer Engineering, Science or related IT fields with relevant industry certification
Click here for further details.

Network/Systems Administrator

Median Wages: $83,510

To qualify for this job you should be:

  • Experienced at installing and maintaining network and hardware
  • Able to demonstrate a proven and thorough understanding of switches, routers and networked communications.
  • Ready and willing to resolve issues with network performance in a proactive manner with a passion for 5-9's reliability
  • Credentialed in computer science, computer engineering or network administration or related disciplines
Click here for further details.

Web Administrator

Median Wages: $73,760

To qualify for this job you should be:

  • Familiar with website design, development, maintenance and troubleshooting
  • Able to work with a wide range of users within the same organization as well as with outside designers, developers and marketing teams
  • Experienced in website coding, traffic monitoring and resolving usability issues
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Network Engineer/Architect

Median Wages: $90,920

To qualify for this job you should be:

  • Experienced in designing and developing communications network solutions to enable operation and movement of data between complex business applications and data storage infrastructure
  • Able to provide direction and leadership around strategy and TCO for existing and emerging networking techniques and best practices
  • Credentialed with a bachelor level or higher degree in computer related disciplines
Click here for further details.

Telecommunications Engineering Specialists

Median Wages: $90,920

To qualify for this job you should be:

  • Experienced in the design and configuration of wired, wireless, and satellite communications systems for voice, video, and data services.
  • Able to provide direction and leadership around strategy and TCO for existing and emerging business, data, and personal communications techniques and best practices and the related security capabilities of each
  • Credentialed with a bachelor level or higher degree in computer related disciplines
Click here for further details.

Systems Engineer/Architect

Median Wages: $90,920

To qualify for this job you should be:

  • Experienced in the design and configuration of wired, wireless, and satellite Experienced in designing and developing hardware and software solutions to address complex business application, solution and integration needs
  • Able to provide direction and leadership around strategy and TCO for cloud vs. On-Prem methods based on work on multiple projects
  • Credentialed with a bachelor level or higher degree in computer related disciplines
Click here for further details.

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