Home » WISE Career Pathways » Information Technology » Computing & Network Operations
Computing & Network Operations
Engineer, implement and maintain the computing, communications and data management hardware and software supporting the business.
Jobs on this Pathway include:
Please note that Ohio wage data has been cited across this website; however, the industry highlights and skills information are nationally relevant.
Wages quoted on this website refer to Northeast Ohio
Help Desk Specialist / Jr. Systems Administrator / Desktop Tech
Median Wages: $31,120
To qualify for this job you should be:
- Ready to answer calls or respond to emails / texts courteously
- Equipped with a basic understanding of desktop and end user information technology devices
- Able to use spreadsheets, documents and access user and process documentation via a computer-based system to either resolve user issues or enter the request into a system for resolution
- credentialed in Computer Engineering, Science or related IT fields
IT Support Lead
Median Wages: $78,500
To qualify for this job you should be:
- Credentialed in Computer Engineering, Science or related IT fields
- Able to lead and coach a team of specialists
- Experienced in establishing procedures and standards of service and report performance to management
- Able to define and offer improvements to systems that could reduce user technical and knowledge issues
- Credentialed in Computer Engineering, Science or related IT fields with relevant industry certifications
Network Support Specialist
Median Wages: $61,294
To qualify for this job you should be:
- Able to evaluate network performance data
- Capable of performing a range of maintenance and support activities such as backups, troubleshooting connectivity issues, installing network software, WAN and LAN configuration, and analyzing security breaches to the network
- Able to work and communicate effectively with geographically disparate teams, in particular, end users
- Credentialed in network administration or related IT disciplines
Technical Support Specialist
Median Wages: $54,760
To qualify for this job you should be:
- Able to answer questions or resolve computer problems for clients in person, via telephone, or electronically.
- Experienced at providing assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems with relevant industry certifications
- Credentialed in Computer Engineering, Science or related IT fields with relevant industry certification
Network/Systems Administrator
Median Wages: $83,510
To qualify for this job you should be:
- Experienced at installing and maintaining network and hardware
- Able to demonstrate a proven and thorough understanding of switches, routers and networked communications.
- Ready and willing to resolve issues with network performance in a proactive manner with a passion for 5-9's reliability
- Credentialed in computer science, computer engineering or network administration or related disciplines
Web Administrator
Median Wages: $73,760
To qualify for this job you should be:
- Familiar with website design, development, maintenance and troubleshooting
- Able to work with a wide range of users within the same organization as well as with outside designers, developers and marketing teams
- Experienced in website coding, traffic monitoring and resolving usability issues
Network Engineer/Architect
Median Wages: $90,920
To qualify for this job you should be:
- Experienced in designing and developing communications network solutions to enable operation and movement of data between complex business applications and data storage infrastructure
- Able to provide direction and leadership around strategy and TCO for existing and emerging networking techniques and best practices
- Credentialed with a bachelor level or higher degree in computer related disciplines
Telecommunications Engineering Specialists
Median Wages: $90,920
To qualify for this job you should be:
- Experienced in the design and configuration of wired, wireless, and satellite communications systems for voice, video, and data services.
- Able to provide direction and leadership around strategy and TCO for existing and emerging business, data, and personal communications techniques and best practices and the related security capabilities of each
- Credentialed with a bachelor level or higher degree in computer related disciplines
Systems Engineer/Architect
Median Wages: $90,920
To qualify for this job you should be:
- Experienced in the design and configuration of wired, wireless, and satellite Experienced in designing and developing hardware and software solutions to address complex business application, solution and integration needs
- Able to provide direction and leadership around strategy and TCO for cloud vs. On-Prem methods based on work on multiple projects
- Credentialed with a bachelor level or higher degree in computer related disciplines
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